Bosch

PJE Automotive Ltd is now an independent authorised Bosch Car Service and Repair Centre 

The Bosch Car Service network is a national network of independent garages.

The reason for our choice to join Bosch in 2014 is to enable us to keep up with modern diagnostic techniques and training together with one of the largest and well known manufacturers of automotive Electronic Components.

As a member of the Bosch Car Service network we will work to an Approved standard which ensures your peace of mind when bringing your car to us knowing that you are going to be given only the best technical service.

 

Why choose a Bosch Car Service garage:

 

  • First class service at affordable prices
  • A national network of garages servicing all makes and models
  • Bosch technicians trained on the latest technologies
  • Up-to-date diagnostic equipment to pinpoint faults quickly and accurately
  • Replacement parts of the same quality as the original meaning that your manufacturer’s warranty will not be affected
  • A real commitment to customer care - all Bosch Car Service garages work to a Bosch Car Service Code of Practice. This commitment to customer care gives you just one more reason to choose Bosch Car Service and ensures that our services adhere to strict quality guidelines

We endeavour to provide outstanding levels of service to all of our customers. When you trust your car to us it is our intention to ensure that every customer can expect the highest quality of workmanship, be treated in a courteous and friendly manner and be assured that your vehicle is in the best possible hands we fully recognise that the future of our company relies upon our customers' satisfaction.

We are to be regularly audited and visited to ensure that we are continuing to meet the highest standards in the automotive service and repair industry and that we maintain our performance and adhere to the Bosch Car Service Code of Practice

Bosch is the world's leading supplier of automotive products, technology and resources. Being part of the Bosch Car Service Network gives access to the latest and most advanced technical expertise in the business.

 

About Bosch

 

The Bosch Car Service is a business concept created by Robert Bosch GmbH - Robert Bosch GmbH, or Bosch, is a German multinational engineering and electronics company headquartered in Gerlingen, near Stuttgart, Germany. It is the world's largest supplier of automotive components measured 

In 2002, Bosch created the Car Service concept which provides independent garages with technical training on their products. They provide for the vehicle manufacturers. Further to this the concept provides its members with signage and workwear and a code of conduct is also implemented. The garages complete a quality audit annually to ensure the high levels of service are maintained.

Bosch, as a company, are involved heavily in the automotive industry supplying vehicle manufacturers with systems and components such as engine management, anti-lock brake systems and components such as spark plugs and wiper blades

Did you know that the Bosch Car Service network works to an Approved Code of Practice? This commitment to customer care gives you just one more reason to choose Bosch Car Service and ensures that our services adhere to strict quality guidelines

 

Aims of the Bosch Car Service Code of Practice

 

The purpose of the Code is to set out the standards and practices of a Bosch Car Service garage so that you can make an informed and favourable decision as to the suitability of the services on offer.

All Bosch Car Service garages are required to comply with the provisions of the Code and fulfil all relevant statutory and legal requirements, in particular those relating to Trading Standards, Health and Safety, Environmental Protection and Employment.

All Bosch Car Service garages aim to offer an outstanding level of care and attention, as well as the highest standards of workmanship.

 

What is in the Bosch Car Service Code of Practice?

 

The Code explains the operational standards and procedures that Bosch Car Service garages will employ to ensure customers receive a proficient level of care and attention.

It describes how the Bosch Car Service garage will handle important legal and commercial measures in order to give further support to its customers.

The Bosch Car Service garage and Bosch have a strong commitment to customer satisfaction and therefore would like to work with the customer to resolve any complaint fairly and quickly. Should, despite these efforts, the complaint remain unresolved, then the customer has the option of pursuing independent adjudication. The Code describes the complaint handling procedure.

Customers of the Bosch Car Service garage network have a real opportunity to help make the Bosch Car Service Code of Practice work to best possible effect, also to help Bosch monitor and improve the performance of individual Bosch Car Service garages. The Code details how customers can assist.

Finally, the Code describes the responsibilities of Bosch to ensure that the Bosch Car Service garages follow the provisions of the Code and also further develop the Code so that it remains of benefit to the consumer.

Full details of the Code are available on request.

 

 

Services Available from the BCS Garage

 

A BCS garage will provide the following:
  • Standard internal servicing.
  • General mechanical repairs.
  • General fault finding and problem rectification.
  • Fault diagnosis service.